Vel Care Alliance

Registered NDIS provider, Perth

There’s a next step for everyone. Let’s take it together.

We work one-to-one with non-verbal and complex-needs teenagers across Perth. We get to know each teenager first, the calm and the spark, then build everything around what we find.

One consistent support worker per teenager. We come and meet you first, no paperwork, no pressure.

I heart NDISRegistered NDIS Provider
A smiling teenager supported by Vel Care AllianceA Vel Care Alliance support worker and a teenager out on the waterA teenager and a support worker cooking togetherA teenager batting during a game of cricket
01

One worker who stays

The same support worker turns up each week and learns the signals no one else has had time to.

02

In the room with your clinicians

We join the monthly meetings with OTs, speech pathologists and behaviour support, and we act on the plan.

03

We come to you first

A real conversation at home before any paperwork. No pressure, and no rush to commit.

Why we do this

Make a teenager’s week a little better, and that counts for something.

Vel Care Alliance started after our founder watched a teenager, once withdrawn and frustrated, slowly come back to himself under patient, consistent support. It took years, not weeks. That change is the whole reason we exist.

We are not a large agency. We take on a small number of young people, and we stay long enough to make a real difference.

“If we can make a teenager’s life even one percent better, that is a big win for us.”
Rio, Founder

How we work

We start with the person, not a program.

For a teenager who cannot tell you what they want, the work is patient detective work. Here is how we go about it.

We watch before we plan

The first sessions are for learning: what calms them, what gets a reaction, what they reach for. We read body language, sounds and routines until we find the way in.

One support worker, who stays

The same person turns up each week and learns the signals, the good days and the hard ones. Families stop having to explain their child from scratch every few months.

We work with the whole team

We sit in the monthly meetings with behaviour support practitioners, occupational therapists and speech pathologists, try their strategies in real sessions, and tell them what actually happened.

We flex around real life

Shorter sessions, changing schedules and a plan that moves when the week does. We come out and meet you first: a conversation about what is working and what is not.

Where we can help

Support shaped around a real life.

Every teenager gets a mix that fits them, not a menu. Here is the kind of support we build around.

Time out in the community

One-to-one time out and about: trying new things, meeting people, and building confidence in the real world.

Weekends away

Overnight getaways built around what they love, from fishing to bush walks to cooking. A genuine break for the family too.

Everyday skills

Cooking, shopping, catching the bus: the small things that add up to real independence.

Getting to and from school

Reliable transport and a steady, familiar face through the school day.

Finding what's next

For school leavers: TAFE, a short course, a first job, with someone alongside who already knows them.

Working with your whole team

We act on the behaviour support plan and stay in step with your OT, speech pathologist and coordinator.

What it looks like in practice

Real teenagers. Real momentum.

We would rather show you what has happened than tell you what we believe. Two of the teenagers we support:

Two teenagers baking together in a community kitchen

Four months at home became a year of momentum

A fifteen-year-old had left school and was sitting at home with nothing in his week. We learned he followed the Dockers, so his support worker turned up with a Dockers shirt on the first day. He smiled. A year on, he is studying at TAFE, volunteering in a cafe kitchen, and ordering his own lunch in public.

A teenager in hi-vis workwear beside a traffic-control sign on a Perth street

From the lounge room to a paid job on the road

A young man who cannot read or write needed a traffic control certificate to work. Our founder sat beside him through every training session, bridging the gap the standard course could not, until he passed. He now does paid traffic control work.

Who we walk with

The teenagers other providers found hard to reach.

We are built for the teenagers who need patience and consistency most. If this sounds like your teenager, or someone on your caseload, we would like to hear from you.

  • Non-verbal teenagers who communicate in their own way
  • Teenagers with complex behaviour who need a steady hand
  • School leavers looking for a next step that fits them
  • Families who have been through other providers and want one who stays

A week with us

Support that looks like a real life.

Cooking, sport, getting out into the community, learning the skills that build confidence. The activity is never the point on its own, it is the way in.

A teenager cooking a meal at the stovetop
Friday cooking
A teenager dribbling a soccer ball through cones in a park
Skills in the park
Two teenagers go-karting at an indoor track
Days out
A worker and a teenager resting after an e-scooter ride
Getting out and about
A teenager pushing a trolley through the supermarket
Everyday skills
A teenager beside the Vel Care Alliance car
Door-to-door transport
A support worker coaching a teenager through a gym session
Building fitness together
A teenager ordering his own lunch at a food counter
Ordering lunch on his own
A teenager out in the community with a support worker
Out in the community

For families

You know your child. We take the time to know them too.

We meet you at home first, with no forms and no pressure. From there we move at your teenager’s pace, keep you in the loop, and flex around the weeks that do not go to plan.

For support coordinators & practitioners

The provider you call when nothing else has worked.

Non-verbal teenagers, complex behaviour, school leavers with no pathway. We hold the hard placements, work to the behaviour support plan, and report back with what we actually saw.

Come and meet us first

A conversation about what is working, and what is not.

No paperwork, no pressure. Tell us a little about your teenager, or someone on your caseload, and we will come to you.

Email us

hello@velcarealliance.com.au

Service area

Perth, Western Australia